This call model is designed to handle Eastwood Realty commercial and residential property enquiries in a structured, compliant, and professional manner. The agent gathers applicant details, identifies the target property or search criteria, and records key information to support follow-up, while providing only public listing information. The conversation remains focused, single-threaded, and policy-compliant, with no promises, availability, or timescales given, and all calls are concluded politely without transfers.