One Hub. Total Internal Clarity. Happier Landlords.

Laptop displaying a user interface with a sidebar menu and filters, set against a light blue circle background.

Managing landlord relationships can be unpredictable. Prop Report brings structure, clarity and control to your communication – so you can focus on solving problems, not searching for information.

Conversations That Stay Organised — Automatically

Every message sent through Prop Report is delivered as an email to the landlord — and when they reply, it comes straight back into the platform. Logged. Categorised. Searchable.

No digging through email threads. No chasing your team. Just one source of truth for every landlord interaction. Accessible

  • Replies come back as logged messages

  • Linked to the right landlord, property and portfolio

  • Clearly labelled as internal or external

  • Filter conversations by topic, city, urgency and more

Flowchart illustrating the communication process between a property manager and landlord. Includes steps: Property Manager Sends In-App Message, Message Delivered as Email, Landlord Replies via Email, Automatic Logging & Categorization. Arrows indicate sequence.
"Coming Soon" text with WhatsApp logo on a black background.

Every Call, Concern and Complaint — Logged Once

Capture context that can’t be seen in an inbox. Use journal entries to record every important conversation or landlord concern — whether it’s by phone, message or face-to-face. Each entry is date-stamped, searchable and tied to the right contact.

  • Keep a detailed relationship history

  • Link journal entries to specific properties or teams

  • Add supporting files and mark internal visibility

Screenshot of a digital journal entry with subject "Landlord is worried about damp," detailing communication about a damp issue. Includes attachments and options for amendment and message sending.

All Your Landlord Conversations. In One Place. Without the Noise.

Landlord communication shouldn’t be scattered across inboxes, calls, and scribbled notes. Prop Report brings it all together in one simple, structured system — so you and your team stay aligned, responsive and in control.

Landlord relationships are a team effort. Prop Report makes internal collaboration seamless, with the tools to assign responsibility, flag issues, and keep everyone aligned — even across locations.

  • Internal-only threads for private team discussions

  • Tag team members and assign primary contacts

  • Add flags to highlight issues, urgency or escalation

Screenshot of a property management software interface displaying the 'Messages' section with tabs for Open Conversations, Closed Conversations, and Complaints. It features a filter panel with options for filtering messages by Subject, Landlord, City, Property, Dates, Flags, and more. Below is a list of open conversations showing details like Sender, Property, Topic, Conversation Status, and Flags. There's also a button for starting a New Conversation.
Screenshot of a relationship journal interface showing a search bar with filters such as category, property, city, and date range. Below is a list of journal entries with details like date, description, address, and staff member names. A new entry button is visible, and pagination shows 34 entries in total, with the current page being 3.

More Time. Fewer Mistakes. Better Relationships.

The Communications Hub is for letting and property managers who want to deliver great service without doubling up on admin.

Every message is tracked. Every landlord feels heard. Every team member knows where things stand.

Stay responsive. Stay organised. Stay ahead.